Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery Charges depend on the item purchased.

Which payment methods are accepted in the Online Shop?

We accept various payments, including credit cards payments (if available) and bank transfer.

How long will delivery take?

Delivery time depends on the item purchased and we will advise you on the mode and delivery charges, plus insurance costs, where required.

How secure is shopping in the Online Shop? Is my data protected?

Chinese-Paintings.com is secured by the latest SSL encryption standards, and your data is secured. However, please do note that there is always risks when you are on the internet.

What exactly happens after ordering?

Where the items are for sale at Chinese-Paintings.com, you can proceed to pay with your credit cards (if available) or through other modes of payments, such as bank transfer. After receipt of your full payment, we will endeavour to ship the products as soon as possible.

Do I receive an invoice for my order?

Upon successful purchase, you should receive an email on your order. 

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